top of page
  • Do I have to be on Medicaid to qualify?
    Yes. This program is ONLY for Medicaid recipients. Medicare is not enough. If you don’t have Medicaid but think you may be eligible, you can check article - How Apply to Medicaid in New York State.
  • What is the process of sighing up?
    Here are the steps: 1 – call us at (347) 462-2610 or message us through the live chat here on website. One of our intake representatives will help you get started on obtaining authorization from the patient’s Medicaid insurance. 2 – Paperworks. We’ll send you some forms, including medical forms, to be completed. 3 – A member of our welcoming team will welcome the patient into the program, trigger caregiver payroll, set the caregiver schedule, and introduce the care team coordinator. You are all set for loving care to begin!
  • Will I need to come to your office to enroll?
    No, you’ll email or fax the necessary forms, and we’ll call to you for the orientation.
  • How long does it take to be approved?
    It can take from 5 days to 2 weeks, depending on how fast your insurance sends approval.
  • I filled out all the forms. Where should I submit them?
    You can email them to: qualitytouchcare@gmail.com or fax them to: 866.784.3371
  • What does it take to qualify as person who needs care?
    If you need help with activities of daily living — like shopping, cleaning, bathing, and grooming — there’s a good chance you’re eligible.
  • Are there any restrictions on the types of illnesses that are approved?
    No. If a person has Medicaid and needs care, they can qualify.
bottom of page